Implementation Series · Part 4

Mastering Fraud Solution Implementation - Measure It, Prioritize It, Own It!

Turn stakeholder wishes into deliverable requirements: measure outcomes affordably, rank competing priorities and assign one accountable owner to every commitment.

July 29, 20266 min read

Implementation Series · Part 2

Mastering Fraud Solution Implementation - Success? Depends Who You Ask.

A fraud implementation can meet the project plan and still miss the business outcome. Reconcile stakeholder definitions of success and put one accountable name against the outcome.

July 23, 20266 min read

Implementation Series · Part 1

Mastering Fraud Solution Implementation - It's Almost Never the Technology.

Why fraud-solution value depends on preparation, implementation and sustained operation, with a practical focus on ownership, readiness and the way people work.

July 10, 20265 min read

Opinion

Fear Not The AI, But The Automation - Your Job Is Next.

Automation's impact on work predates generative AI. This article examines what changes for knowledge workers and fraud professionals, including accountability, practical skills and adoption limits.

May 23, 202610 min read

Fraud Analytics

RAG Does Not Fix Hallucinations, It Just Makes Them Quieter!

How RAG retrieves internal knowledge, why hallucinations can persist, and what fraud teams should test across context length, unsupported questions and human review.

March 11, 20267 min read

Phishing

Phishing Without Humans: How AI Agents Change Fraud Prevention

A future-facing scenario explores how AI agents could be deceived through tools, service identities and trusted inputs, and what that means for fraud controls and auditability.

February 11, 20265 min read

Social Engineering

22 Years of Facebook: What Fraudsters Learned Faster Than Banks?

How Facebook's social graph, inherited trust, public information and advertising reach became tools for fraud, and what financial institutions can learn from that history.

February 4, 20264 min read

Implementation

When LLM Success Becomes the Enemy of Adoption!

LLM adoption depends on more than capable models: stable integrations, predictable costs, controlled changes and security governance determine whether a demo becomes a dependable service.

January 15, 20268 min read

Fraud Analytics Series · Part 3

From Hype to Reality - Fighting Fraud with Graph Analytics.

Graph visualization and analytics reveal relationships across accounts, devices and transactions. Practical examples show why entity resolution, data quality and careful linking matter.

August 14, 202510 min read

GCC

Will the Digital Dirham Make Fraud a Thing of the Past? (Spoiler: Not Exactly)

A 2025 perspective on the Digital Dirham's potential fraud benefits and risks, from transaction traceability and wallet misuse to instant settlement and operational readiness.

August 5, 20258 min read

Fraud Analytics Series · Part 2

From Hype to Reality - Fighting Fraud with Composite AI.

How combining rules, machine learning, graph analysis and cross-channel context can improve fraud detection and investigation, with illustrative scenarios and implementation requirements.

July 25, 202517 min read

Data Series · Part 1

From Hype to Reality - Fighting Fraud with Synthetic Data.

How synthetic data can support fraud-model training, rare-scenario testing and collaboration, with practical requirements for realistic generation, validation and governance.

May 20, 20255 min read

Cyber

Fear Not The AI, But The Automation!

Automation magnifies both useful work and human mistakes. Historical incidents illustrate why speed, connected systems and weak oversight need practical safeguards.

April 16, 202513 min read

Book review

What The Culture Map Taught Me About Cross-Cultural Work and Trust?

Lessons from Erin Meyer's The Culture Map on communication, trust and cross-cultural work, with personal reflections on Slovakia and the Middle East.

March 31, 20254 min read

Implementation Series · Part 3

Mastering Fraud Solution Implementation - Importance of Leadership and Unified Priorities.

Why fraud implementation needs an engaged executive sponsor and a clearly communicated company-wide priority, illustrated through practical delivery experiences.

July 31, 20245 min read

Fraud Operations

Essential Skills for the Modern Fraud Fighter.

The modern fraud fighter needs domain knowledge, data skills, critical thinking and communication, supported by continuous learning that keeps pace with changing threats.

July 12, 20245 min read

Implementation Series · Part 7

Mastering Fraud Solution Implementation - The Art of Defining 'What' and 'How'.

Clarify who owns the requirements and who designs the solution, using maturity assessments, documented priorities and clear responsibilities to reduce implementation scope creep.

June 24, 20247 min read

Awareness

Don't make the headlines! Or everyone is the target - it's a fact!

Why nobody is outside fraudsters' reach: phishing targets money, information and workplace access, and experience alone does not make anyone immune.

November 16, 20234 min read

Phishing

The dawn of the vishing!

How AI-driven conversations and synthetic voices could scale vishing, and why trusted phone interactions may need stronger verification on both sides.

November 8, 20235 min read

Fraud Operations

Customer in Control: Reducing Fraud Risk by Allowing Customers to Manage Their Own Exposure.

Give customers control over their fraud exposure through optional restrictions on products, channels and transactions, complementing the bank's detection and authentication controls.

July 13, 20233 min read

Fraud Rules

Why don't we just block the fraudster's IP address and be done with it?

Why an IP address rarely identifies just one person: IPv4, IPv6, NAT, shared networks, VPNs and the limits of IP blocking and geolocation in fraud detection.

July 6, 20238 min read

Fraud Operations

Approve or Decline - are these all our options?

Beyond approve and decline: how step-up authentication and hold decisions fit into fraud-risk assessment, message orchestration and analyst workflows.

June 25, 20234 min read

Data

Device fingerprinting - how it works and where it fits in fraud detection?

How device fingerprints combine browser and device characteristics, where they help detect account takeover, and what their accuracy and privacy limits mean for fraud controls.

June 16, 20236 min read

Awareness

Changing face of phishing or what to be aware of!

How phishing evolved from mass email into targeted messages, voice impersonation, misleading domains and AI-generated QR codes, and why awareness remains important.

June 9, 20235 min read

SAS

Does SAS still matter? Absolutely! And let me tell you why.

A personal reflection on 16 years at SAS, from data management and reporting to practical fraud analytics and transaction-network analysis.

June 4, 20237 min read

Fraud Rules

Fraud rules basics or How to design a rule?

Build and refine an ATM-withdrawal fraud rule using time, amount and transaction location, balancing detection and false positives through a worked sample.

May 22, 20235 min read

Opinion

Are generative models smart? Only if you're smarter about what you ask!

Generative AI can help experts work faster, but useful results still depend on asking the right questions, understanding the domain and checking the answers.

May 12, 20232 min read

KPI

Confusion matrix and the False-Positive Ratio mantra.

A practical guide to the confusion matrix, precision, recall, false positives and balanced accuracy, showing why fraud detection should never be judged by a single metric.

April 18, 20236 min read

Awareness

Are you sharing your secrets with ChatGPT?

Why prompts can expose sensitive information, how imitation AI services create phishing risks, and why users and companies need clear rules for sharing data with AI tools.

April 5, 20232 min read

Cyber

Fraud and cyber crime - how much worse can it get?

A perspective on how digital transformation and generative AI widen both business opportunities and fraud risks, and why defenders need to keep learning.

March 31, 20236 min read

Implementation

Don't trade the go-live date for more functionality.

Why a clear minimum viable product, vendor partnership and business-IT alignment can protect a fraud solution's go-live date without losing sight of essential capabilities.

November 26, 20227 min read

Fraud Analytics Series · Part 2

How (not) to train the fraud detection model! (Part 2)

Milo improves his fraud model with transaction sequences, non-financial events, behavioral profiles and third-party data, discovering the work behind useful features.

November 13, 20227 min read

Fraud Analytics Series · Part 1

How (not) to train the fraud detection model! (Part 1)

Milo's first fraud model shows why reliable fraud labels, relevant data and a focused fraud typology matter before adding more features.

November 6, 20226 min read

Announcement

Let's Talk Fraud!

How Let's Talk Fraud began: personal experience in fraud prevention, data, analytics and cyber, shared to help others navigate the field.

November 1, 20222 min read